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Recovering with Help

Recovering with Help

Submitted By: Brandon Guffee, Lead Business Analyst January 5, 2018 was a normal Friday, much like any other. I was excited to get off work and start another great weekend. January 6, 2018 started out as typical Saturday. My wife and I loaded up our ATVs and headed out for some trail riding. This time we decided to check out a new trail, Rocky Ridge Ranch near Decatur, TX. After a few hours of riding, my wife and I decided we were not enjoying the trail, so we packed up and headed home. At some point between Decatur and Denton, …

Exciting Times as the TMX Finance Family of Companies Intern

Exciting Times as the TMX Finance Family of Companies Intern

Submitted by: Amira Mccall, Summer Intern Hello everyone, my name is Amira McCall and I am the new TMX Summer Intern! I attend a local school in the Savannah district where I had the privilege to apply to the City of Savannah’s Summer 500 Program. This summer youth employment program partners with local companies to match 500 of Savannah’s youths with paid internships for 8 weeks. And that’s how I became your Intern! Summer 500 helps prepare us for the business world by giving us the opportunity to gain real-world work experience. Before starting our internships, we went through an …

Celebrating Family and Freedom

Celebrating Family and Freedom

Submitted by: Shaunna Harris, General Manager July 4th is the time of year when my family always holds our annual family reunion. We have a celebration of all the generations along with a celebration of our freedom in our great country. The food is amazing when everyone is competing to have the best BBQ! The memories we make each year are talked about for years to come (those remember when moments!). It is a day you can feel the love and support of your entire family from being together. The faces of the children as they watch the fireworks are …

A 4th of July Promise

A 4th of July Promise

Submitted by: Janeisha Spruiell, General Manager 2009 was a rough year for me. I am originally from Chicago, but I tell people that I am from Dallas because I have been here for so long. It has always been me and my mom here in Texas while most of my other family are still in Chicago or East St. Louis, and I didn’t visit very often to either place to see them. In March 2009, my mom passed away and my Grandmother passed away soon after. I was heartbroken and distraught. My mother was the only family I had been …

Meet Katie Woodall

Meet Katie Woodall

At the TMX Finance Family of Companies, women are leading the way. They’re mothers, mentors, military veterans, community volunteers, and operators. Our women are leaders. Read all the interviews we held in our Women of the 20th blog series to learn how they each became the leaders they are today. What has been one of your most empowering moments at the TMX Finance Family of Companies? I would have to say my most empowering moment was when I participated in a mock interview for the District Director of Operations position led by Jim Vaughn. It was an experience that I …

July 12: The TMX Finance® Family’s National Hiring Day!

July 12: The TMX Finance® Family’s National Hiring Day!

Submitted by: Amanda Barnes, Director of Talent Acquisition, Store Operations, and Heather Sueirro, Talent Strategy Manager 2018 has been an exciting year for the TMX Finance® Family of Companies! From a Talent Acquisition standpoint, we revamped our standard method of hosting interview days by introducing open interviews in every store, on every Thursday, across the nation. And so Career Nights were born, because that’s what they represent—a night to jumpstart your new career by learning more about our work family. Excitingly, for the first time ever, we are now able to provide on-the-spot contingent job offers to qualifying Customer Service …

Corporate New Hire Program

Corporate New Hire Program

Submitted by: Caitlyn Fahey, Executive Assistant of Shared Services – Dallas On Monday April 16th, I was able to visit one of our TitleMax stores in Carrollton, Texas as part of the New Hire Program to observe store operations. As a corporate employee, I really wanted to see the front-line processes of our organization and learn about the day-to-day store activities. Throughout the visit, I was able to see the customer onboarding process, vehicle appraisals using the ACV tool, payment transactions, and collections activity. But, my biggest takeaway from my experience was the interactions and relationships between customers and store …

Ted Helgesen Named Chief Business Officer

Ted Helgesen Named Chief Business Officer

The TMX Finance Family of Companies is proud to announce the promotion of Ted Helgesen to our newest executive position, Chief Business Officer. In this inaugural role, Ted will lead the Company’s customer-facing business operations and is responsible for delivering results that contribute to the maximum profitability of our operations while catapulting the business into the next stage of customer growth and market opportunity. Ted joined the Company bringing over 20 years of multi-unit managerial and executive leadership experience with him to the role of Director of Operations where he trained for seven months in District 1 of Division 1. …

Jerald Horner Named Chief Information Officer

Jerald Horner Named Chief Information Officer

Submitted by: Maggie Yarbrough, Social Media and PR Strategist We have some very exciting news! We are thrilled to announce that Jerald (Jerry) Horner, our current Senior Vice President of Technology, has been promoted to Chief Information Officer! In this new role, Jerry will continue to lead the IT team and ensure the Company’s technology needs are met and that the IT initiatives are aligned with the organization’s intermediate and long-term growth strategies. Jerry will remain in the Dallas corporate office, reporting to the President of the Company, Otto Bielss, and continue providing strategic direction for the IT Department in …

Meet Anna Balderas

Meet Anna Balderas

At the TMX Finance® Family of Companies, women are leading the way. They’re mothers, mentors, military veterans, community volunteers, and operators. Our women are leaders. Read all the interviews we held in our Women of the 20th blog series to learn how they each became the leaders they are today. What has been one of your most empowering moments at the TMX Finance® Family of Companies? At the end of 2014, I was running a TitleBucks® in Austin, TX that I had recently been promoted to about 5 months prior. One day, I was at my office when an email …