TMX Talks — News. Updates. Events

Keonna Johnson is currently a District Director of Operations, overseeing store operations and Team Members across North Georgia. She began her career with the TMX Finance® Family of Companies at Equity Auto Loans, a former brand of the Company, in 2012 as a Store Manager. Her career progressed, and she transitioned to a General Manager position with the Company’s InstaLoan® brand, formerly in Georgia. As she continued her career with the Company, she served as a General Manager for our TitleMax® brand in the Norcross, GA market before being promoted to District Director of Operations in 2022. Throughout my career …

Quiana Jones is currently a General Manager in Tennessee, having joined the Company in 2020. Prior to serving our customers, she served our country in the United States Army. We know veterans bring a diverse skillset – like adaptability, resiliency, leadership, and teamwork – and offer a unique perspective that contribute to the Company’s success every day. During Quiana’s military service, she was a trained soldier and also a legal specialist for her unit as well as a qualified sharpshooter. Quiana believes her military service skills have helped her develop into the leader she is today. I am now serving …

I began my career journey as a Senior General Manager at the TMX Finance® Family of Companies in August 2014 in Memphis, TN. In my first six months with the Company, I worked at almost every location in the area, which gave me valuable experience for when I was placed in my permanent store on Austin Peay Highway. With experience at various stores in the area along with consistent initiative and hard work, shortly after joining the Austin Peay Highway team, I became a Certified General Manager Trainer. My leadership saw my growth potential and offered me a stretch assignment …

Over the past 13 years with the TMX Finance® Family of Companies, the most special part for me has been the people: leadership, peers, and customers alike. I always keep an open mind to learn something from everyone, and my end goal is for everyone to leave an interaction with me with a huge smile on their face. All the people at the Company matter, and they deserve to feel the same happiness and joy they bring me. When I started in 2010, I joined the Company as a Customer Service Representative, an entry-level position. After my initial 90 days …

At the TMX Finance® Family of Companies, we are committed to providing an inclusive and diverse environment where Team Members feel empowered to be their authentic selves at work while advancing their career. This Women’s History Month, we’re highlighting our newest all women team. Our Field Operations Training Managers have a passion for developing the skills of others. They deliver impactful learning solutions that help our Team Members to then provide an exceptional customer service experience and outstanding business results through influence, coaching, and valuable suggestions to further enhance our learning and development initiatives. Meet Kilynn Davis, Jessica Steward, Argelia …

Later this month, I will be celebrating nine years with the TMX Finance® Family of Companies. I started with the Company in 2014 as a Store Manager. In 2017, the Company began focusing more on visions – visions for the Company, visions for the teams, and visions for yourself. Our teams created vision board to really help us see and work towards our future. On my board, I put a goal to move to from my hometown, Overton, TX, and start a new life in Dallas, TX. Five months later, I earned a promotion to General Manager and was given …

Back in 2003, I joined Susan G. Komen to get involved and raise awareness after reading her story. I participated in walks, wore a pink scarf during the month of October, tied a pink ribbon to my phone, and read about developments. I remember a former co-worker asked why I have the ribbon on my phone, and I explained it’s to bring awareness to breast cancer; initially, she thought it was because it had something to do with me, a family member, a friend, etc. Well, at the time, no; I was just being an advocate. I was in my …

I was raised in a Lebanese and Mexican household with three brothers. Growing up, I felt suppressed and was told how women should act and what we can and cannot do. But since I am stubborn, outspoken, and strong-willed, I proved, not only to myself but to others, that the expectations the world has for women are not always right. By sharing a few of my accomplishments while working at the TMX Finance® Family of Companies, maybe I can inspire other women, girls, and -most importantly -my daughter to take action, work hard for what they want, keep their heads …

When you begin a career journey, you aim to find a place that is going to be where you want to retire from. A career is separate from a job. A career is somewhere you can invest in the company and they will invest in you. Before I began my journey with TitleMax® I was a department manager at a local grocery store. I felt as if I had met my growth potential in my current role and wanted to expand into something I am more passionate about. I decided I wanted to work in the finance industry because I …

You started as a CSR and are now a Certified GM Trainer. Tell us about your journey. I started as a Customer Service Representative back in 2012. I didn’t even know what the title of a vehicle looked like. I worked as a CSR in TitleMax® of Conway for a year and a half. During that time, I was the over-achiever, always volunteering to run errands and help other stores with staffing, and I craved the Goal Board like no other. Once I was actually given the position as Assistant Store Manager, I was already there mentally. I stayed in …