Submitted by: Caitlyn Fahey, Executive Assistant of Shared Services – Dallas On Monday April 16th, I was able to visit one of our TitleMax stores in Carrollton, Texas as part of the New Hire Program to observe store operations. As a corporate employee, I really wanted to see the front-line processes of our organization and learn about the day-to-day store activities. Throughout the visit, I was able to see the customer onboarding process, vehicle appraisals using the ACV tool, payment transactions, and collections activity. But, my biggest takeaway from my experience was the interactions and relationships between customers and store …
With: Jennifer Harris, Associate General Counsel and Employment Counsel I was recently invited to attend the Consero Financial Services & Insurance Litigation forum which was held in New York, NY. For a bit of context, Consero is a relatively new events company that is taking an unorthodox approach to the normal business/continuing education conferences that us legal folks generally attend, not only to fulfill our annual continued education requirements, but to network with other industry professionals and learn about top-of-mind topics. Unlike other conference formats (where other lawyers speak at you about court cases and the letter of the law), …
Submitted by: Helen Jerman, Lead Writer/Associate Producer
At the TMX Finance Family of Companies, we don’t just tell our team members what they need to know. We show them through innovative and cutting-edge videos that our team of editors and producers create using our in-house production studio. Many companies outsource video production, but we believe so strongly in the power of video to engage and inspire our team members that we’ve built our very own studio, complete with soundstage and green screen. Team members have to wade through a variety of messages every day, so by using video as our primary communications vehicle we are able to …
