TMX Talks — News. Updates. Events

As a country, people of color have just one month of recognition that was not offered to them, but taken as an opportunity. An opportunity to reflect on the struggles, the trials, and the tribulations beset on a group of people who were forced to this place by oppressing colonizers looking to build a land based on morals and values. Those oppressors would somehow call it “the land of the free.” My ancestors would agree, as I hope my son never has to. But if this is free, then I wish to change the definition. Just over 500 years later, …

Leaders Making History: Shawn Jordan, Regional Vice President of Operations   “You don’t decide to be a leader; your team decides who they’re going to follow.” Shawn Jordan started with the Company in 2001, “back when we walked around with candles and wrote on tablets; not the kind we have today,” he joked, giving insight to how far along the Company had come since its humble beginnings. Through growth and determination, Mr. Jordan proved himself by successfully running a location and growing into the one of the first African American multi-unit leaders within the Company. “I got a phone call from …

Leaders Making History: Tiffany Leonard, District Director of Operations  Tiffany Leonard started her career with the Company in 2003 and has paved the way for emerging leaders by becoming a mentor and sharing her story of success. “I started as a Manager- in-Training in Alabama. What was most impactful for my career was understanding how to grow a well-balanced business from the leaders before me.”  Leonard seeks inspiration from her ancestors, her compassionate and hard-working parents, and the mentors who have guided her in her career. Through it all, the biggest leadership lesson she teaches is one of service. “As …

Having just passed my sixth year with TMX Finance® Family of Companies, and recently going through one of the biggest transitions I have personally experienced in my professional career, I felt it necessary to put it into writing.  Here are my words of thanks and encouragement. Through my time with this company there have been many ups and downs, all of which have made me a better employee and a more understanding person.  In the beginning, I was hesitant to work for a company where my wife already worked.  I did not want our work life to interfere with our …

Submitted by: Kevin Godwin, District Director of Operations As a seasoned operator and proven leader with our company for going on 15 years there is one evident truth in the dynamics of our business as well as the role of leadership…IRON SHARPENS IRON! I was reminded of this during my current mentorship, when paired with one of the most energized and passionate mentees I have had in some time, GM Shaunna Harris! Our partnership convicted me on a personal level, and reminded me why the TeamUp Program is vital to not only developing our future leaders but is a place …

Submitted by: Amanda Barnes, Director of Talent Acquisition, Store Operations, and Heather Sueirro, Talent Strategy Manager 2018 has been an exciting year for the TMX Finance® Family of Companies! From a Talent Acquisition standpoint, we revamped our standard method of hosting interview days by introducing open interviews in every store, on every Thursday, across the nation. And so Career Nights were born, because that’s what they represent—a night to jumpstart your new career by learning more about our work family. Excitingly, for the first time ever, we are now able to provide on-the-spot contingent job offers to qualifying Customer Service …

Submitted by: Caitlyn Fahey, Executive Assistant of Shared Services – Dallas On Monday April 16th, I was able to visit one of our TitleMax stores in Carrollton, Texas as part of the New Hire Program to observe store operations. As a corporate employee, I really wanted to see the front-line processes of our organization and learn about the day-to-day store activities. Throughout the visit, I was able to see the customer onboarding process, vehicle appraisals using the ACV tool, payment transactions, and collections activity. But, my biggest takeaway from my experience was the interactions and relationships between customers and store …

The TMX Finance Family of Companies is proud to announce the promotion of Ted Helgesen to our newest executive position, Chief Business Officer. In this inaugural role, Ted will lead the Company’s customer-facing business operations and is responsible for delivering results that contribute to the maximum profitability of our operations while catapulting the business into the next stage of customer growth and market opportunity. Ted joined the Company bringing over 20 years of multi-unit managerial and executive leadership experience with him to the role of Director of Operations where he trained for seven months in District 1 of Division 1. …

Submitted by: Maggie Yarbrough, Social Media and PR Strategist We have some very exciting news! We are thrilled to announce that Jerald (Jerry) Horner, our current Senior Vice President of Technology, has been promoted to Chief Information Officer! In this new role, Jerry will continue to lead the IT team and ensure the Company’s technology needs are met and that the IT initiatives are aligned with the organization’s intermediate and long-term growth strategies. Jerry will remain in the Dallas corporate office, reporting to the President of the Company, Otto Bielss, and continue providing strategic direction for the IT Department in …

Written by: Heather Sueirro, Talent Manager Growing up in South Georgia, I saw firsthand the rapid expansion of the TMX Finance® Family of Companies. Buildings that had been old fast-food restaurants were turning into shiny new red, white, and blue businesses that gave the block an immediate facelift. It wasn’t until I began working with the Company in 2014 that I realized we were not just up and down Abercorn Street in Savannah, GA! I learned that we had hundreds of stores throughout the U.S.! It is no wonder we are celebrating Building a Legacy for our 20th Anniversary. I …