Submitted by: Jamie Lane, Director of Communications We have some exciting news! We are thrilled to announce that Lindsey Reed Smith, our current Senior VP of talent, has been promoted to our first-ever chief people officer! Our Company has experienced a tremendous year in terms of development and growth and much of that cultural shift can be attributed to Lindsey’s leadership. President Otto Bielss announced, “It is my honor to promote Lindsey into this inaugural role as she has been a dedicated confidante to the leaders within our organization and truly is the heartbeat of the TMX Finance Family of …
Posts Categorized: Team Members
Hanukkah!
Submitted by: Abby Bruno, Recruiting Manager “Oh dreidel, dreidel, dreidel, I made you out of clay. And when you’re dry and ready, oh dreidel I shall play!” For my family, the end of the year is synonymous with this jingle on repeat. From the time I was little to the present day (and now that I have a child of my own) we always sing and light the candles for eight days every winter. The celebration of Hanukkah, which is also known as the “Festival of Lights,” is not just a time to get together with family and get eight …
Creating a Culture of Service
Submitted by: Kaitlyn McCormack, Senior Recruiting Manager I have a confession. When I was asked to facilitate a training on “Creating a Culture of Service”, I was a little apprehensive. The phrase is somewhat lofty and ambiguous, so to help make it more digestible, the first thing I did was Google the meaning of culture (as it applies to a company) and the meaning of service. Here is what I found: The culture of an organization is practically its DNA; it is implied, not expressly defined, and develops organically over time from the cumulative traits of the people the company …
Introducing Our First Ever, Chief Opportunity Officer!
The TMX Finance® Family of Companies is pleased to announce its recent groundbreaking hire to the TitleMax® executive team –Max has officially signed on as the Company’s first-ever Chief Opportunity Officer. Within this role, he will serve as not only the face of the organization, but the executive driving force behind improving the understanding and connection the Company has with its consumers. As COO, Max will be responsible for leading the Store Operations teams toward a more innovative future with modernized critical thinking and optimized customer experience. Though his home base will be the Savannah Corporate Campus, Max will spend …
#DefineYourDrive- Determination
Roxanne Powell – TitleMax General Manager, Alabama I decided to join the Army National Guard after my sister deployed to Afghanistan. When I went to her deployment ceremony, I witnessed the selfless service of my sister and her brothers-and-sisters in arms. I saw the dedication and the comradery of soldiers that gave up their freedom to protect ours and that is what made me want to join. I joined because I wanted to serve my country, I wanted to do something to help others, and give back to my community. Joining the military is what has made me into the …
#DefineYourDrive- Passion
Submitted by: Kevin Godwin – District Director of Operations, Georgia I joined the Company in 2004 as a General Manager (“GM”). In just four years, I worked hard and was named a District Director of Operations (“DDO”) and four years later, I earned my next promotion to a Regional Director of Operations position, leading at the time, the largest region in the Company. However, two years later family issues led to me stepping back into a different role to be able to better assist my family. During that time, I buried one child, graduated another from college, and recently adopted …
The Fire Inside
Submitted by: Laura Fain, TitleMax General Manager “Often it’s the deepest pain which empowers you to grow into your highest self.” This quote has resonated with me throughout the years. I always wondered that if I was never a domestic violence survivor, if I would be as determined and courageous enough to go through life with the highest expectations for myself. It wasn’t until almost dying that I truly understood the power that I personally had to be whomever I wanted to be. I am not regretful of my experience; in fact, I owe my success to my experience. Without …
Young and Fearless- My Journey Through Breast Cancer…
Submitted by: Amber Black, Director of Human Resources/Workforce Management Goodness, where do I begin? Well for starters, I could explain the utter shock of my diagnosis at age 32 considering there was NO prior history of breast cancer in my family. I was diagnosed on 6/19/2015 with Triple Negative (TNBC) Invasive Ductal Carcinoma (IDC) of my left breast, Stage 1 and Grade 3. Now, once you become well versed in the topic of cancer, you begin to learn that the Stage determines how far along the cancer is when you’re diagnosed and is based on how large the tumor is, …
The GMs Tell All: Patricia Morena
We’re excited to launch a new video series based on our recent GM Town Hall Meetings. The internal Company videos are a compilation of several Town Hall style meetings our Company President, Otto Bielss, held virtually with our store operations team members across the country. The General Managers asked the questions and our leadership team was ready with the answers! These are unscripted meetings where our team members discuss their ideas, ask questions, or share concerns. Read about some of our team members who participated in the meetings as they share their experience. Submitted by: Patricia Morena, General Manager, North Richland …
The GMs Tell All: Gus Perea
We’re excited to launch a new video series based on our recent GM Town Hall Meetings. The internal Company videos are a compilation of several Town Hall style meetings our Company President, Otto Bielss, held virtually with our store operations team members across the country. The General Managers asked the questions and our leadership team was ready with the answers! These are unscripted meetings where our team members discuss their ideas, ask questions, or share concerns. Read about some of our team members who participated in the meetings as they share their experience. Submitted by: Gustavo Perea, General Manager, Palmdale …